Eric Rosemann

Experience //

Creative Director
Comcast | NBC Universal, New York, NY //  2019 - Present

Strategic Experience Leadership

• Creative Lead for Comcast’s next-gen interactive Entertainment, Sports, Connectivity, Smart Home and Virtual Agent experiences.

• Defined frameworks for Conversational / AI Agents, Presence / Contextual Awareness and Multimodal + Gen AI interfaces, now foundational to Comcast's design strategy.
  

Flagship Initiatives

• FutureSports: GamePlan / Generative Experiences: Design + prototyping of interactive, memory-based sports fan journeys and real-time GenAI game broadcast experiences.

• United Home 2030: Defined presence-based smart home interaction design framework across TV, voice, mobile, and sensors (Camera, WiFi Motion, UltraWideband).

• Narrative Futures: Led strategic foresight reports on emerging experience trends in Entertainment, Sports, AI, and Connectivity demonstrating how Comcast might respond.

• Choreo: Architected a cross-channel, context-aware interaction model for personalized user experiences - applying it successfully to high-risk multi-product activation flows.

• Xfinity Assistant: Drove the identity, persona, conversational design and multimodal interaction flows for Comcast's AI-powered virtual agent - increasing self-service resolution 52%, a 30% reduction in ticket escalations and 3x higher engagement.

• aiQ Platform: Architected and UX design for internal AI-agent NLP authoring platform (SkillsKit), streamlining knowledge delivery + adapting to new support cases in real-time.

  
  

Creative Director
HousesInMotion, New York, NY  //  2016 - 2019

• Creative Direction, Strategy, UX and Visual Design for Virtual Reality (VR), Brand Activations, Retail Pop-ups, Installations, Exhibits and Environments

• 3D Design, Animation, Visualization and Motion Graphics Production

  
  

Co-Founder | Creative Director
Bjönd, New York, NY + Boston, MA //  2012 - 2016

• Built a cloud-based workflow automation + decision support platform for a healthcare software startup. Designed functional requirements, raised $3.5M in funding, and led brand, marketing, product, UX design and strategy across a 12-person agile development team.

• Developed a suite of products that allows healthcare managers and patients, along with family members, doctors and social supporters, to collaborate in order to get or keep patients healthy, which was proven in a successful pilot program

Creative Director, Senior 3D Animator
IOMEDIA, New York, NY  //  2001 - 2011

• Led design + production of narrative‑driven interactive experiences across entertainment, retail, hospitality, cultural, institutional, residential, healthcare, and sports sectors.

• Pioneered IOMEDIA’s VirtualVenue 3D platform - deployed across 70+ arenas, integrated with Ticketmaster and sold to LiveNation - enabling real-time seat views and boosting online ticket sales efficiency by 10X.

• Built and scaled embedded teams from 5 to 50, launched 3 new verticals, and delivered a 10X revenue increase.

Skillset //

Creative Leadership: 

• Creative / Design / Art Direction

• Brand Design + Marketing

• UX / CX / UI / Interaction Design

Strategy:  

• Experience Design

• Creative / Brand / Digital Strategy

Environments:  

• Architecture, Interior Design, Retail Pop-Ups

• Exhibition / Installation Design, Construction + Fabrication

Production: 

• 3D Animation / VR / Motion Graphics

• Video Production (Location, Studio, Greenscreen, Helicopter)

• Video + Audio Editing

• Technology Implementation 

Avid musician: composing, performing and recording on guitar, bass, piano and synthesizer